How We Put This FAQ Together for You
Every question in this FAQ came from real account activity — the things you actually ask our support team via live chat or email. We didn't write a generic list. We organized answers around the moments that matter: funding your account with PayPal, Venmo, or a Play+ prepaid card; confirming your identity so withdrawals go through without a hitch; and knowing whether
access is available where you live, which depends on state law and eligible states. If you're in Columbus or Denver, the short answer is: check your state's current rules before opening an account. We update this page whenever our processes change, so the answers you read here reflect how things actually work right now — not how they worked six months ago.
- PayPal
- Venmo
- Play+ Prepaid
- Live Chat Support