Reference

How digibitplay Handles Your Personal Information

Your account data belongs to you, and this policy spells out exactly how we collect it, why we use it, and what you can do about it.

Transparent data collectionPayPal & Venmo payment contextAccount security controlsYour right to request changesState-law compliance
digibitplay How digibitplay Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Data

Privacy questions deserve a direct answer, not a runaround. We keep three contact paths open so you can ask about your data, request a correction, or flag a concern — whichever channel fits your situation best. Response times vary by channel, but every privacy request gets a written confirmation so you have a record of it.

Team online

Live Chat

Open the chat widget in your account dashboard to reach our support team directly. Suitable for quick questions about what data we hold on your account.

Email Privacy Request

Send a written data request to our privacy inbox. We confirm receipt and respond within the timeframe required by applicable state law.

Account Settings

Log in, head to Account Settings, and use the Privacy section to download your data, update stored details, or submit a deletion request directly.

DATA HANDLING PRACTICES

How We Protect and Manage Your Account Data

Security and transparency are the two rails we run our data practices on. Every measure below reflects how we actually operate your account — not a set of marketing statements. If you are in Columbus or Denver and accessing the lobby on mobile, the same protections apply as on desktop; the account layer does not change by device.

Encryption and Secure Storage

All personal data — including PayPal account details and Play+ card references — is encrypted in transit using TLS and stored in access-controlled environments. No plain-text payment credentials are retained.

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can manage cookie preferences in your browser settings or through the cookie banner at first visit.

Data Retention and Deletion

Account data is kept for as long as your account is active and for the period required by applicable law after closure. Once that window passes, personal identifiers are removed from our active systems.

Third-Party Sharing Limits

We share data only with payment processors — such as the networks handling Venmo and Play+ transactions — and identity verification partners. Each is bound by a data processing agreement that limits use to the stated purpose.

Common Questions About Your Privacy Rights

Below are the questions we hear most often about how we handle personal data at digibitplay. If your question is not covered here, use the live chat or email privacy request paths listed above.

We collect your name, email, date of birth, and any payment method details you add — including PayPal, Venmo, or Play+ information. We also log device identifiers and session data for security purposes.

No. We do not sell your personal data. We share it only with service providers — such as payment processors for your PayPal or Venmo transfers — who are contractually limited to using it for that specific task.

Log in, go to Account Settings, and open the Privacy section to submit a data access request. You can also email our privacy inbox. We confirm receipt and respond within the applicable state-law timeframe.

Yes. Submit a deletion request through Account Settings or by email. We will remove personal identifiers once the legally required retention period — tied to your account closure date — has passed.

Transaction records, including Venmo and Play+ deposit and withdrawal history, are retained for the period required by applicable state and federal law. After that window closes, identifiable records are purged from active systems.

Access to digibitplay depends on state law and is available only in eligible states. If your state's privacy regulations grant additional rights — such as opt-out or portability rights — those apply to your account and we will honor them.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.